Everyday Queueing #3: Why Airplane Boarding Feels So Inefficient
I used to pay little attention on boarding at the airport because of my elite status with various airlines. But retirement has kept me grounded and almost swiped my record clean in recent years. Recent trips, including one to Colombia with an infamous American airline, had me thinking more about the science behind plane boarding. Anyone who has boarded an airplane enough times has likely experienced the strange choreography that unfolds before takeoff. Passengers stand up almost immediately when boarding begins, lines begin forming long before their assigned group is called, and eventually a slow procession starts moving toward the aircraft. For a few moments the line appears to flow smoothly. Then everything stops. Someone is lifting luggage into an overhead compartment. Another passenger realizes they are seated twenty rows further back. A family begins negotiating seating arrangements while the rest of the line quietly waits. Movement resumes briefly before another i...